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✅ Verified Active: Each offer is manually tested at a live checkout. Last tested by Rhonn Palmaria, Deals Researcher on September 16th, 2026.
How to use a Charles & Keith promo code
It’s quick and easy to add a promo code to your order on the Charles & Keith website. Here’s how:
- Get a valid code: Every code here is tested by someone from the Woman’s Day Deals Team, so just choose one and click to reveal the code and/or offer details.
- Shop on the site: We’ll open a new window that takes you straight to the website for Australian shoppers. Then browse the shoes, bags and accessories and add what you want to your cart.
- Log in (optional, but useful): If you’re a member, log in so you can use any discounts linked to your account and have the spending count towards higher membership tiers.
- Add the code: When you’re ready, click through to checkout. Go to where it says ‘PROMO / VOUCHER CODE’ just before your order summary, and click on that text to reveal the promo code field. Enter your code, then click ‘Apply’ to update your oder.
Code not working? Here’s what to check:
The first time I tried to use a valid discount code for Charles & Keith, I had a false start because it didn’t work. Turns out it was because I entered the code wrong (I missed a character), which was an easy fix. So if you’re in the same boat, this is what to do.
- Enter the code again: Make sure the code is entered exactly as it’s written, including any capital or lowercase letters. Also check if there are any extra spaces after pasting it in.
- Log into your account: Some Charles & Keith promo codes only work for logged in members. You can create an account for free if you’re not a member too.
- Check your order meets the promo code conditions: Not meeting a minimum order requirement, or having discounted items in your cart when the code is for full-price only items are two of the most common reasons a valid code won’t apply to an order. So check the key details for your code – we call them out for each tested offer here to make it easy.
- Check the expiry: Charles & Keith promo codes are usually only available for a limited time, so make sure you take note of the expiry. Or check back here, because we only show current codes and deals (we removed the expired ones so you don’t have to worry about them).
Does Charles & Keith have a discount code for new customers?
Yes! Charles & Keith offers a 10% discount on your first order when you create an account and subscribe to the newsletter. You can use it on full-price items (excluding brand collaborations), with no minimum order value.
When I tested it for this article the promo code landed in my inbox within minutes of signing up, ready for me to use.
You can use this promo code any time in the first 30 days from when it’s issued, so it’s an easy way to get a 10% discount at Charles & Keith.
Is there a Charles & Keith promo code for free shipping?
Charles & Keith offers free standard shipping on orders over $150, with no code needed. Otherwise, standard shipping is a flat rate of $12 for orders under $150.
This is currently the only way to get free shipping with Charles & Keith in Australia. While it’s possible there may be another promotion that includes free shipping in the future, based on my research and experience, discounts on the actual products are more common and give you another way to save – which can also help offset the cost of any shipping fees applied to your order.
Can I use a Charles & Keith coupon code more than once?
Unfortunately, Charles & Keith promo codes are usually only valid for a single order, and can’t be stacked with other codes or promotions. But every code has a set of terms and conditions, so it’s worth checking for exceptions. We also check and highlight key details for every tested Charles & Keith code and offer here, so you can always check back for new offers.
Does Charles & Keith have a discount for essential workers?
Doctors, teachers and other essential workers in Auastralia can save 10% on full-price items at Charles & Keith.
To get this discount, you need to verify your status as an essential worker online by providing your phone number and proof of your eligibility for one of these categories:
- Healthcare worker
- Military
- Teacher
- Police and fire services
- Australian Defence Force
- Emergency service workers
- Care and social workers
In most cases, your employment ID card, professional membership details or another official document is all that’s needed as proof. You also need to have an account with Charles & Keith (or create one for free).
Editor’s tip: Consider joining Charles & Keith to get the 10% new member discount before registering for the essential worker discount, so you can make the most of both offers.
“If you’re looking for dainty accessories, from pink ballet flats to polka dot bags, Charles & Keith is the brand to consider. They have the most gorgeous selection that celebrates femininity and taps into trends without feeling dated.”
Chanelle Mansour, Woman’s Day Shopping Editor
Four tips to save more at Charles & Keith
- Make the most of Privilege Membership: Creating an account with Charles & Keith enrols you in this free loyalty program, which offers entry-level members an anniversary gift, member-only offers and early access to sales and collections. You also get these benefits as you reach higher membership levels, based on your spending over a 12-month period:
- Silver: Make a purchase of any value in 12 months and you’ll get all the standard member benefits, plus a birthday gift.
- Gold: Reach this membership level by spending over $250 in 12 months and you’ll get an ongoing Privilege Member Discount for 10% off full-price items, as well as a Tier Milestone Gift.
- Platinum: Members who spend over $500 in 12 months reach the highest tier, which includes all the benefits of other membership tiers, plus invite-only private experiences.
- Get a student discount: Charles & Keith offers 10% off for students through two different student membership and verification platforms. If you register through UNiDAYS, you’ll get a discount code you can use year-round. If you register through Student Beans, you’ll get a one-time discount code.
- Youth discount offer: There’s also a separate youth discount offer that gives people aged 15-25 a discount of 10% at Charles & Keith.
- Shop the sale section: Charles & Keith has a huge range of discounted shoes, bags, wallets and other accessories in the sale section on the website. I found discounts from around 18% to 30% last time I was looking, with sale prices starting from around $26.
- Wait for a major sale: Charles & Keith has some big savings during major sale events like Black Friday/Cyber Monday, Singles Day and Boxing Day. For example, Charles & Keith offered 20% off select full-price items and up to 50% off selected items during the Black Friday sales last year.
Charles & Keith Shopping FAQs
Getting a promo code is one thing, but I also know there are often other questions that crop up when you’re at the checkout. So after doing a deep-dive on Charles & Keith, I’ve got answers to some of the most common questions – all in one place to make it easier for you.
What delivery options and charges apply for Charles & Keith orders?
Charles & Keith orders are typically shipped from the brand’s warehouse in Singapore, so for Australian customers these are the main options and details:
- Standard delivery: Free for orders over $150, with a $12 delivery fee for orders under this amount. Standard delivery usually takes 4-8 working days to arrive after dispatch.
- Express delivery: A flat rate of $35. Express delivery usually takes 2-4 working days after dispatch.
- Duties and taxes: Charles & Keith covers the cost for additional charges that apply for deliveries, such as handling fees, customs fees and taxes. But additional import charges may apply if your order is over $1000.
Does Charles & Keith offer free returns?
While Charles & Keith offers easy 30-day returns if you change your mind, you have to organise and pay for return shipping. When you’re choosing a shipping service for a return, it’s also a good idea to make sure it has tracking as Charles & Keith won’t be responsible for any lost deliveries.
What else to know about returns
- Charles & Keith offers change of mind returns within 30 days of when you get your order
- Items need to be in their original condition, with original packaging and all tags and tickets attached
- If you received a Gift With Purchase, you need to return that as well
- Earrings and footwear can’t be returned for hygiene reasons
- Refunds are typically processed back to your account within 16 days of when Charles & Keith receive your return (this covers inspection and payment procession timeframes)
- Only the amount you paid for an item will be returned, so if you used a promo code or there was another discount, you won’t get this value back
Editor’s note: These details apply to change of mind returns, but there’s a different process if you’re returning something that’s faulty or incorrect. In that case, use the Charles & Keith contact form and select Online Store, then Returns & Exchange as your category. Include as much detail as possible, and an image of the issue so they can resolve it for you.
Does Charles & Keith have a physical store?
Charles & Keith doesn’t have a retail store or showroom in Australia, but it does have stores overseas – including in Singapore, Japan, Thailand, South Korea and Vietnam. So if you’re travelling, you can use the store locator to find a Charles & Keith outlet. There’s also a virtual store experience on the website, although there weren’t many products or displays when I checked.
How Charles & Keith brings a fresh take on luxe for less styles
Founded and based in Singapore, Charles & Keith has built up a strong following around the world – including in Australia – over the past 30 years. In fact, the Woman’s Day team have featured the brand in articles ranging from how to get Kate Middleton’s Wimbledon looks for less and day to night dressing tips to the best knee-high boots, white sneakers and travel handbags.
While browsing the latest collection, what really stood out to me was how versatile many of the designs are, especially for the prices. I was also drawn to the leather saddle bags you can personalise with free hot-stamped initials – an added touch that feels that little bit more luxurious.
