The best supermarket in Australia revealed – and it’s NOT Coles or Woolworths!

A new Choice survey has revealed the best supermarket in Australia, but despite controlling the majority of our grocery market at 62 per cent, neither Coles nor Woolworths nabbed the top spot.

Choice surveyed 2886 shoppers in February and March and asked them to rate their overall shopping experience in their supermarket against 18 different criteria on a 7-point scale, ranging from “excellent” to “terrible”.

Shoppers’ top five frustrations were too much packaging on products, a lack of locally produced products, a long wait at the checkout, products being unavailable or sold out and a lack of staff around to provide assistance.

Too much packaging came in as the number one gripe, selected by more than half of survey respondents.

Interestingly, the survey revealed that 42 per cent of respondents actually shop at three or more supermarkets, indicating that we aren’t getting everything we want out of just one store.

READ NEXT: The most ridiculous supermarket customer complaints

So which supermarkets came out on top? There were two clear winners – Foodland and Harris Farm.

Here’s how they both scored in the various different categories.

FOODLAND

OVERALL SCORE: 82 per cent

• Percentage that would recommend to a friend: 95 per cent

• Value for money score: 69 per cent

• Ease of checkout score: 82 per cent

• Number of stores: Less than 100

HARRIS FARM

OVERALL SCORE: 81 per cent

• Percentage would recommend to a friend: 99 per cent

• Value for money score: 66 per cent

• Ease of checkout score: 68 per cent

• Number of stores: 26

And here are the other supermarket scores – see how your favourite store fared.

COSTCO

OVERALL SCORE: 76 per cent

• Percentage would recommend: 94 per cent

• Value for money score: 77 per cent

• Ease of checkout score: 67 per cent

• Number of stores: 11

ALDI

OVERALL SCORE: 74 per cent

• Percentage would recommend: 93 per cent

• Value for money score: 83 per cent

• Ease of checkout score: 64 per cent

• Number of stores: Less than 500

IGA

OVERALL SCORE: 73 per cent

• Percentage would recommend: 92 per cent

• Value for money score: 59 per cent

• Ease of checkout score: 75 per cent

• Number of stores: 1400

FOODWORKS

OVERALL SCORE: 71 per cent

• Percentage would recommend: 80 per cent

• Value for money score: 60 per cent

• Ease of checkout score: 75 per cent

• Number of stores: Less than 370

WOOLWORTHS

OVERALL SCORE: 69 per cent

• Percentage would recommend: 80 per cent

• Value for money score: 62 per cent

• Ease of checkout score: 67 per cent

• Number of stores: 995

COLES

OVERALL SCORE: 67 per cent

• Percentage would recommend: 75 per cent

• Value for money score: 61 per cent

• Ease of checkout score: 64 per cent

• Number of stores: 809

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If you’d like to find out more, visit choice.com.au