Local News

Irish restaurant owner gets revenge on sassy Australian tourist

A brutal restaurant reviewer meets his match and we're loving it.

By Holly Royce
A disgruntled Australian tourist left a pretty sassy review after eating at local restaurant Eala Bahn in Sligo, Ireland.
The review, which the Aussie tourist posted on TripAdvisor, states the while food may have been "reasonable" the "integrity" of the restaurant was "seriously lacking.”
The assessment of the restaurant's integrity came after TripAdvisor user "Graham367", left his jacket at the restaurant.
"This comment is based on the fact that I accidentally left my Wind Breaker with Eye glasses in the pocket," reads the review from Graham.
"We only discovered this when we arrived at our next destination, so rang and spoke to the Restaurant Manager (Anthony Gray) who confirmed that the jacket was with them."
Then review gets sassy.
"My wife and I have since returned to Australia, short of one Jacket and one pair of glasses. Bottom line is Food might be O.K. But integrity is seriously lacking."
"Based on his agreement to forward the Jacket to me, I e-mailed details of my Credit Card to cover all costs to return the garment to me.
"When it did not arrive within a week or so, I re-emailed twice with no response"
That may have been the end of things, but as we all know - you don't mess with the Irish.
Anthony G, Owner at Eala Bhan responded to the review and not only did he manage to totally put Graham in his place, but he also finished by contextually quoting W.B Yeats, like a boss.
"Dear Graham,
"I never usually respond to reviews but have made a exception in your case. We are delighted you enjoyed your meal," the review from Anthony begins.

Now this response is long, but make sure you read it all. It's worth it.

I apologise that you forgot your jacket and glasses while dining with us.
I apologise that I had not immediately sent your belongings back to Australia. I should have done a Joe ninety on it and hot tailed it up to the local post office and made your jacket a priority but unfortunately these things don't always happen the way you may have planed.
I mean I'm only trying to run 2 restaurants in the middle of summer while my manager whom I'm delighted to say is 6 months pregnant but unfortunately is suffering God bless her wee soul and out of work resting which i insisted on!!!
Having 3 children myself under the age of 10 running around the house like gladiators and tearing to pieces while not going to bed on time, rising like ninjas at dawn I am what you might say just a little tired and a tad busy.
I should have pushed this way up my priority list but forgot and while all of this is going I'm very busy busting a gut here and in the UK promoting my beloved Sligo. Why do I do this? I love my town, I love it's people, I love every tourist that graces this beautiful part of the world and provides me and my staff with a living.
People make mistakes and forget things just like you did with your possessions. But to come on TripAdvisor and review me about my lack of postal skills honesty and integrity beggars belief considering I never laid my mince pies eyes on you!
I mean you are butchering my name insofar as my forgetfulness yet it was your forgetfulness that has us here!!!! POT KETTLE BLACK ( Google it) finally I just checked the weather forecast in your part of sunny Australia and I reckon you will be fairly safe insofar as your lack of windbreaker......jaysus it's roasting in your
spot boi!! You lucky duck!!!
Your possessions are en route you will be glad to know!!! and as far as my honesty is concerned I'm not even going to charge your credit card for the post furthermore the next time you visit the beautiful Emerald Isle and my County I'll bring you shopping locally for a new Wind breaker as far i see its a bit of a crime against fashion.
Next time you feel like writing a review for a restaurant try to remember us for our qualities which we provide in the abundance of good locally sourced food wine, atmosphere at least that's what we hear consistently from our customers.
WE MAKE OUT OF THE QUARREL WITH OTHERS,
RHETORIC, BUT OF THE QUARREL WITH OURSELVES
POETRY.............. W.B YEATS
Regards and Good day Mate
Anthony Gray
And boom.
Game, set and match.